Your questions, our answers

FAQ - Frequently Asked Question

The FAQ list provides you with a collection of questions and answers about products, skin advice, institutes, the online shop and technical support, which aim to make it easier for you to use our website.
Should you have any questions that are not covered by the FAQs, please contact us directly.

FAQ products

Questions and answers relating to products

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FAQ Skin advice

Questions and answers relating to skin advice

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